| Head on up to the Google
search engine (www.google.com) and do a search for
hosting and Google will return about 46,700,000
results.
How do you decide what you need?
How do you know if a host is good?
What do you need to look for in a host?
When you compare your virtual
"location" or host server with a brick and
mortar storefront then a few similarities come to the
fore.
As with a real world business that is
open 24 x 7 your hosting company should have an excellent
record of up time and most do.
Choose according to your needs.
Most websites rarely exceed 5 megs in size so for all
intents and purposes you can ignore the extra of anything
more than, say, 10 meg.
If you do need more than 10 megs it will
probably be due to your offering a download from your
site, which brings its own set of limitations.
Be careful of limitations on bandwidth.
Let us assume that you will be offering a 10 meg download.
If only 10 people download this a day, you are looking at
3 gigs a month in bandwidth or "data Transfer".
Taking conversion factors into consideration (1000
downloads equals one sale or a .1% conversion factor) your
bandwidth per sale would be in the neighborhood of 10 gigs
per sale. To this 10 gigs you can probably add another 2
gigs for site graphics and html.
This would bring your total monthly bandwidth to 12 gigs.
If you had a 10 gig a month plan you
might be paying an extra $8.00 to over $100 a month in
bandwidth charges.
WebMaster
Tip: And
shameless plug. Our hosting plans do not impose a
bandwidth limitation. However there are limits which most
sites never reach. If you do reach a point where your
virtual server is taking too much bandwidth/processor
overhead we will let you know and you will have to
upgrade.
However, if such a time does come, it will be because of
the success of your site and as such. it is a part of the
normal progression.
Be prepared for success.
Be prepared to pay for success.
Let me digress by recounting an actual "success
story". The names have changed to protect the ignora....errrrr
innocent.
Skip the story and go
directly to the rest of the lesson.
Once upon a time a group of like-minded
of enthusiasts joined together to form a modding group
dedicated to producing free add-ons to a certain
commercial game.
A wildly disparate group, they were held
together by a shared interest to produce for, and support
the free modding community.
A new website was formed, and featured
mod and industry news combined with a number of support
and idea sharing forums.
With the formation of a new group, many of which were well
known in the community, developing a new mod, community
interest was high and traffic to their site grew.
Once they released their highly
successful mod, their traffic (and bandwidth) went
ballistic.
Monthly bandwidth charges passed the $1800 mark.
Pretty hefty charges for a "Hobby" site.
A policy change was made which caused a
lot of dissension in the community. (Not the first nor the
last negative publicity this group would generate).
The modding group started to ask for
donations, to support the website, and a Pay Pal donation
link was put on the main page. Polls were run to see how
the community would accept this and a membership option.
No attempt was made to find a better host at this time.
Nor was there any advertising on the website.
After a few months of this, and cutting bandwidth by not
allowing user uploaded images, removal of streaming
media, and a redesign of site graphics, a choice was
made to find alternate hosting.
The owner chose a $7.95 a month host
with "UNLIMITED" bandwidth.
Here we have a website with somewhere around 20,000
visitors a day and 300+ concurrent users at peak times.
As the majority of the site is a bulletin board system,
this meant very high processor overhead as the MySql
database was accessed for each thread.
A month or so of many database problems, (mostly due to
lack of processor power due to the amount of traffic for
100 other virtual hosts as well as this one), their
hosting company said "Upgrade ($500 a month) or
leave".
During this period traffic dropped to
under 5000, (from 18.000+), on good days and many days no
one could get on.
Their next choice was to get a commercial host that
offered support for their demand loads. Ironically it was
the first place they should have looked, as it was the
service provided by the designer of the Bulletin Board
they were using and had a sliding scale according to
bandwidth.
This served them well until they made
another poor choice. This time they decided that they had
enough experience to turn from free modding to developing
their own game and marketing it.
While there is nothing wrong with
turning a hobby into a profession, the way this should be
presented is most critical. Remember that this is a FREE
community and this group is a central focus point for
players to learn about, discuss, and contribute to the
game.
As you might probably assume, the
"Fit hit the Shan" so to speak. The
community was instantly divided into pro and con groups.
The division was further fueled by their announcement that
they would no longer be supporting the free community.
Some of the team members did not want to "Turn
Pro" and left the group. The spokespersons for the
remaining professional members made it clear, and in
complete disregard for copyright laws, that they had full
and sole rights to the old mod developed as a free
team.
While the main players in the new pro group tried to apply
pressure to stop anyone in the free community from using
any part of the old mod, public opinion eventually forced
them to shut down their website and disappear into
obscurity.
Not the best beginning for a new
company.
I call it "Snatching defeat from the jaws of
Victory"
They had a huge following of the very people that would be
buying their game, and they threw it away. Thousands upon
thousands of dollars in potential sales went out the widow
because of a series of poor decisions.
What should they have done?
First was their hosting. They lost many a visitor because
of their problems. First it was being shut down when their
arguments/pleas went unanswered by their first host who
was collecting hefty bandwidth fees. Perhaps they
cancelled. On this I am not sure but the net effect was
that the site went down permanently.
Before it went down, they were asking
for donations, but they did not discuss or display
collections and/or their objectives.
Given their circumstances and the mood of the community,
if their donation plan had displayed their needed income
to satisfy the current community demands it probably would
have worked.
As the donations are needed to keep the site up for the
community, the community should have been informed of the
donation amounts, if not the names of the donors. It would
have sparked a healthy interest in seeing their expenses
met and covered by involving the community. $1 per
user would have equaled some $20,000.
Alas this was not done and the money disappeared into
their pockets and an accounting was never made.
Polls on opening a membership only site
were not in favor.
At no point in the several months that
this took did they attempt to do any advertising on their
website.
They opened another site with the discount host and with a
different domain name and did not have the courtesy to put
up a forwarding link. As hundreds of sites were linked to
them all their links now needed changing. Not the first
sign of what I could only describe as incompetence, or
perhaps it was ignorance, either way it got their fans
upset.
When the second host failed to give them a stable
platform, instead of moving immediately they again tried
to argue the host into supplying "what was
promised", something that, as you will see, they
could not live up to themselves.
The third and last move saw a repetition
of using a new domain name and not linking the old.
One would expect that given the problems with businesses
living up to advertised promises, they would do their
utmost to live up to their own promises of new mods and
add-ons to the current mod and to the newly released host
game, which offered superior everything.
As their visitors and site users are
their target market for a new game, it did not make sense
to me to not want to support the community anymore, unless
you were going to use the community's efforts when
making the new game. This was a highly discussed
possibility, especially in the light of the Team Leader's
attempts at claiming sole ownership.
It is not easy to blow a success like
theirs, but they did it.
Lets
take another client, xyz software sales.
Working with the system, supporting users, listing on
search engines, getting linked on other sites, promoting
his products, a single person has managed to develop 1500+
Gigs of traffic a month.
Downloads account for a large segment of this traffic.
However sales are good and the $600.00 a month server fees
are a cost of doing business.
Evaluating your intended hosting
company.
If they have a BBS system, take a peek around.
If the mod owner had done this he would have seen how many
folks had similar problems and how this host coped. (Not
well- their forums were full of complaints)
I usually contact a company that I wish
to use by email and ask their service department a couple
of questions. I judge their company on their response
time.
Your basic needs are:
- A stable server.
- Fast reliable support.
- No bandwidth charges.
- Scalable
- Full email options. Unlimited
accounts, unlimited aliasing, and a catch all system
that directs everything before the @ to your primary
account.
- Full cgi-bin access.
- Front Page Extensions.
- Secure option.
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